The Elements of User Experience is a vital reference for interaction and web designers the world over, and has come to define the key principles involved in effective UX design.
With so many issues involved—usability, brand identity, information architecture, interaction design—creating the user experience can be overwhelmingly complex. The Elements of User Experience cuts through the complexity of user-centered design for the web with clear explanations and vivid illustrations that focus on ideas rather than tools or techniques. Jesse James Garrett gives readers the big picture of web user experience development, from strategy and requirements to information architecture and visual design. This accessible introduction helps any web development team, large or small, to create a successful user experience.
Garrett's Five Planes of User Experience represent a whole set of designer decisions about how a site looks, how it behaves, and what it allows the user to do. These decisions build on each other, informing and influencing all aspects of the user experience.
Brilliant... A solid and very clear overview of the steps people should take to arrive at good, useful websites. And he does it with such panache...Inspiring.—Marrije Schaake, Duck for Cover
Five stars...A cracking book that deserves to become a standard textbook. Every paragraph has impact...This book is essential.—Davey Winder, PC Pro Magazine
A single book that can enlighten 'suits' about user experience issues while at the same time teaching designers, information architects, and usability specialists about the necessity of understanding the business aspects involved...There is probably no better book on the market that so clearly and rationally covers the entire area of user experience.—Jeff Lash, Boxes and Arrows
Head and shoulders above the few other attempts that have been made to provide a complete and holistic view of the process of designing user experiences...One of the rare books that has the potential to not just improve the work processes of people in the web experience disciplines, but to possibly motivate them to pursue new ways of working.—Anil Dash, Magazine
A quantum leap in explaining user experience...An informative and useful tool. You'll be surprised how simple and yet powerful Garrett's map of the user experience world is.—Usability News
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